We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. required for all units. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. All Rights Reserved 2020. Unconscionable. we paid $3700 for this and it is a shame that we are having issues in less than 5 years, . I purchased an LG refrigerator AND dishwasher at the same time 2/2016. I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. LG Service has gone down the tubes. In time the burn-ins were getting worse and worse and the warranty ended. The Plasma TV warranty is for two years. Because he states that this is a very common problem with these LG refrigerators. And I JUST went shopping two days ago spending over $400 believing it was now safe to rely on the repairs. Hi . The site then directs one to "find an out of warranty technician" and pay out of ones own pocket for something that is indeed covered. Please guide me. I also have an LG TV I'll keep my fingers crossed that it will not break down prematurely. ... and return the faulty item in the new packaging with the new receipt. We are not being charged for the compressor but we are charged $425.55 for labor. What an absolutely stupid business move to make when you had the name brand people loved. Clearly with some of the other posts in other areas of this forum there is a major design flaw with the LG Refrigerator Ice Makers. period policy for all of its refrigerators on January 1, 2018. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. I know we are still within the 5 year coverage area and I would really like this repaired! Well, that was more than 3 weeks ago. Don't, just don't. WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR ... To Prove Warranty Coverage Retain your Sales Receipt to prove date of purchase. Contacted LG and guess what they said...it’s Lowe’s issue. example, if it is now June 1, 2019, and you purchased your refrigerator on June The problem is with the compressor as told. LG, listen up: you are losing brand loyalty and long time customers. She hadn’t registered the warranty with LG. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Designed with you in mind, LG products offer innovative solutions to make life good. LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period. 6 Tips for Advancing Your At-Home Cooking, https://lgcommunity.us.com/discussion/comment/22175#Comment_22175, https://lgcommunity.us.com/discussion/comment/22474#Comment_22474. I have returned home to significant damaged wood flooring, mold on baseboards of refrigerator built-in cabinet and all the food in the refrigerator spoiled. Good is spoiled and we are at a loss of what to do. What a crappy dishonest company. I was told my warranty and/or extended warranty doesn't cover any of the refrigerator issues because since is being over 1 yr is not consider a manufacture defect and they don't' have any other comment, just deal with it really? In my manual on page #47 it clearly states that parts and labor on the compressor is 5 years. I’m now looking to other brands for the first time in 15 years. They will not hold up to the test of time. He ordered the new compressor and will be back in a few days to replace the compressor when it gets here. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. Bad compressor allegedly, replaced twice. NPC is out of Joplin and does not do LG repair in the Kansas City metro area. Purchase invoice or purchase receipt) along with corresponding model and/or the serial number of the unit must be presented when requesting service under warranty. Oaxtepec, The repair would be covered for the refrigerator with or without the purchase receipt. OR LG WILL ISSUE ME A REFUND? Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. Accordingly, we are proud to honor the same warranty Thank goodness we live within 5 miles of the store! The only repair shop in western NC is telling us it will be another 2 weeks before they can replace our broken down unit. Now, one year after the repair it has done it again. Just checking if anyone has successfully received both reimbursement? Customer Service is a joke. How many millions of dollars will you lose now that your most loyal and long-term customers are never going to buy your brand again? This is unacceptable and I will not put up with this. Long story short, I purchased an 65EF9500 at the end of 2015 as a new 2016 model, this is when the panels were first introduced and we spent $5500+tax. They do offer in home service for 30 inches and larger. Shocking . Wasn't it to cover parts/labor 5 extra years because those models are bad? But reliable means TIMELY repairs and replacements too, and properly taking care of your customers’ losses. Why A&E continues to come is beyond me. I HAVE RNN AND APN #'S TECHNICIAN COME THIS MORNING AND HE SAID THERE IS UNREPAIRABLE ISSUE, HE WILL SEND HIS REPORT TO LG AND I HAVE TO WAIT COUPLE DAYS FOR LG RESPONSE. is there another way that I can get a copy of it? 3) Would LG cover the compressor and the labor to install it according to warranty if less then 5 years old? You cap the reimbursement to not compensate for the amount of food that fits in your style of fridge. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. Being longtime LG customers, we are HIGHLY disappointed with the product and with the customer service we have received. Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty 1) Warranty is confined to the first purchase of the LG product only & is non-transferable. Register your LG product for a Chance to WIN A PRIZE. Where there is one there are thousands. They'll always have customers since their fridges are pretty & they splash the warranty info on the front that is longer than other companies, but utterly useless. I haven't had use of this fridge since Sept. 11. 12 months. PEACE OF MIND IN UNCERTAIN TIMES. © LG Electronics. , i should said , nothings to do with LG services. I hope you see how bad your customer service choices have been. In this case you should contact the … You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! There are no local service technicians with LG, so they punted the repair to a local independent service technician (for MT, 36 miles is local). But I'm not able to claim it as i have lost my purchase receipt. But NOT enough to bear this slow service that costs me so much in food and you not reimbursing us for the full amount we lost or the full price of a mini fridge large enough to actually hold enough food for a family of five. Not because it will always cost more than that, but because you cut it so close to the margins and the attitude it sets with the shops. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. I was told LG will reimburse for it, until know I have not being able to submit my claim. ** Proof of purchase will be Since i game a lot on my tv i was sad to see my expensive LG OLED C7 get burn-ins after one year of usage. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . Every time something else stops working. How to Get Free Repairs Without a Valid Warranty. It was fixed with a medium amount of hassle. 2) The Sears tech wants to sell me a 3 year warranty. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. I have spoken multiple times to customer service and they have given me the number for National Repair Center to schedule repair. But they'll keep sending a guy. @JamalofLG I have an LG technician coming and is asking for a proof of purchase or a receipt. Bought in 11/2016. Every time something else stops working. Have had 5 repairs, going on 6 which won't happen until December. Here are some tricks for fixing it even if your warranty doesn't apply. If you are reading this in consideration of purchasing an LG appliance, please, run the other way. That I can empathize with. I started the online claim process through LG website for the refrigerator but it won't let me "continue" as it states it's "out of warranty" which is not true, the compressor is covered for 5 years! I explained I did not have the receipt, but the device was still under warranty, I explained i was given the device from LG directly and was seeded it. If you are experiencing issues with your unit, please send me a message at https://lgcommunity.us.com/messages/add with the information below to have service scheduled. All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. A week later after he came for the 2nd time the refrigerator has stop cooling at all. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. Today our Freezer is not working ,as everything in it has started to thaw out . But I'm not able to claim it as i have lost my purchase receipt. The warranty has to be claimed through the original carrier that it was purchased from. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. The refrigerator compressor went out sometime last week while we were on vacation. The warranty or guarantee could be on your receipt, in an email or given to you as a separate leaflet. I am waiting over a week to have a technician come to look at our refrigerator as we think it's the compressor. Register your LG product for a Chance to WIN A PRIZE. If you want to get involved, click one of these buttons! Should I buy this? It's 4 yrs old. I don't understand why is so hard to help a 20 yrs value LG customer. I don't understand why is so hard to help a 20 yrs value LG customer. I will never buy LG products for my home again. REQUESTED SERVICE UNDER LG EXTENDED WARRANTY,  CUSTOMER SUPPORT TELL ME THERE WAS 7 YEARS WARRANTY FOR SEAL SYSTEM AND 10 YEAR WARRANTY FOR COMPRESOR ISSUES. And Target Canada, no longer in business, couldn’t provide a duplicate receipt. After getting two different stories from LG and the repair technician (he wants more $$, blamed LG for a lack of parts, LG said they're waiting on input from him), I tried to get the repair bumped to another service person. We have only owned this unit 16 months. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Only got worse, the freezer quit staying cold enough. You'll need information on the receipt to proceed with using the service plan. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. When I bought my phone, I asked for a soft copy of the receipt that was to be sent to me in my e-mail, however I never got one. I received the check quite promptly. June 6, 2020 1417 hours I realized the refrigerator and freezer were no longer cooling and everything was melting and becoming warm. All Rights Reserved 2020. It includes: Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. This involves FOOD! With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. The linear compressor broke in July. In case you were not aware, LG launched a new warranty ), 1) Do I have any chance of getting back this labor cost even though a Sears tech is installing the compressor? Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. . They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. We bought it from Sears. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . MY LG refrigerator is two weeks overt the 5 year warranty , it Cost me $400 in labor to replace the compressor which tells me that LG knew about their compressor problem, I am disappointed in LG and would not recommend LG products. I have a washer & dryer the washer went out at three years, likely I bought a third party warranty . May I ask how I can still get the repair covered without it? What about the class action lawsuit that made you extend the warranty 5 extra years on the covered models in the suit? @JamalofLG i had lg technicians check my non working fridge. * Coverage begins from the date of the purchase. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. Warranty Proof The Sales Receipt or Purchase Invoice showing the date of purchase of the Product is the proof of date of Purchase. store in which you purchased the unit, available when contacting an agent. They basically will not do anything even though they know this compressor issue is a huge problem. We have kids so not having a refrigerator for a month is not an option. The dishwasher bearings went out a few months ago and although covered under a 5 year LG warranty, I can get no one to warranty service it as they don't want to work with LG, I have to pay out of pocket and the main all in one enclosed bearing system is a $700 part for a $800 dishwasher. Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. They said they'd replace it after 3rd fix, they didn't. i lost my proof of purchase receipt and I need to get my phone fixed. WHAT ELSE CAN I EXPECT BESIDE BEING WITHOUT FREEZER FOR 15 DAYS SO FAR? Please have the receipt or invoice, from the I was so annoyed watching burned-in icons whenever i watched a film or … The best way to find out for sure is to check product documentation. While under warranty the ice maker froze and the fill tube cracked. LG's reply is simply, "we'll give you up to 250$ to rent a mini-frig." Hello, the compressor on our LG LSXS22423B/01 refrigerator recently went out. Keep your major appliances protected by purchasing an extended warranty or protection plan today. which only guarantees that we will get subpar, shoddy repairs or parts! We had to wait almost two weeks for a repair. LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. So you’re saying if I need repairs after the warranty work I must have my receipt to get it serviced? 2018. You are not reliable. I know they aren't going to fix it. cost to you whatsoever, parts or labor! If you message me your information, I can have your case reviewed to see what can be done. Huh? Model LMXC23746. Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. So i bought the mini fridge and filed for its reimbursement first. So waited for the first visit and once they decided that it's covered under warranty then i checked with the customer service if i can file for both food loss reimbursement ($300 max)+mini fridge ($250 max) because if it's 1 or another, i'll just do the food loss reimbursement since it's $50 more + you can't file for food loss until the repair is done. the warranty is cover by the once who " collect you money ". I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. and LG is deserting it’s customer base. We are having a fight with LG now over our LG LFXS29766 (French Door Refrigerator). The warranty is one year parts and labor for an LCD TV. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. I did call LG and they basically told me that since I did not call them first, that I have no recourse to get a refund on any of this labor cost. So you don't need the receipt. Sign In with Twitter Sales receipt or proof of purchase required. WHAT IS GOING TO HAPPEN SINCE I LOST MY PURCHASE RECEIPT? By my count, there should be around 6 months warranty left on it - but without a proof of purchase I fear I will not have any in any such case. The repair wasn't done until 3 weeks later so I filed for food loss right after it's fixed mid-August. (I suspect he is authorized to work on LG). Things break. He offered immediately to come look at our washer (?) Going to add yet another story to this thread, but I'll be short. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. This isn’t like a dishwasher. LG Service Plans for home appliances. LG has a serious problem of support in the U.S. LG does not have the technicians, poor support in parts for 3rd parties (if we can ever get anyone to show up?) They're making billions off us. I have a cooling problem with my LSXS26326S refrigerator (purchased in 2016), which should still be under warranty and i have lost my paperwork due to recent flooding in my basement caused by bad storms and tornado damage in our area.. Is there anything I can do? Check Your Receipt or User’s Manual. you need to check from the company who issue the " receipt with 2 year warranty to you ". The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. I'm so pissed at LG right now, so this is a partial venting and partly to let others know about LGs warranty practice. May have to get a lawyer to help me help them see the light. @JamalofLG i had lg technicians check my non working fridge. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. At least local repairman are willing to work on them. I am reading all of the posts (comments) here. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. 2) Proof of purchase (i.e. How many others like me are out there that are angry enough to do the same? Started out with ice maker not working, all the help, hints, videos, nothing fixed the issue. warranty extended its labor portion of the warranty to 5 years for its cooling I know we are still within the 5 year coverage area and I would really like this repaired! LG French Door Refrigerator is a piece of junk. I do not've the bill receipt and if on any stage in the remaining 6months, if i experience any problems in it, Will i be able to resolve it without a bill receipt in any of the SE service centres? Had to wait for a week before anyone could come out to diagnose so all the food is definitely spoiled because even though they offered the mini fridge reimbursement, I didn't want to risk buying it and turned out i'm not eligible for LG service. Generalities are useful for determining whether even to bother looking for the receipt or user’s manual. If repair Are we able to get reimbursed for a mini fridge? So frustrating! an agent will work with you to resolve your issues. Enhanced Customer Care Program. But if you're not a customer of that carrier (if you took the phone to another carrier) you probably won't be able to make a warranty claim as they won't be willing to deal with someone who isn't their customer. LG TV Warranty Information. My recommendation to potential buyers is stay away from LG appliances. © LG Electronics. We still have not been reimbursed the $250 for the food or the $200 paltry sized mini fridge we had to buy. I called Monday and they said that a technician had not accepted the ticket so they have to escalate.......I am on day 5 with no fridge, and they just came back saying that a tech will be out to look at the fridge next Friday....based on what they find they will order new parts which will take 1-2 weeks and then we reschedule the tech to come out and install. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. If the warranty card is a required document by the company to give you the claim then in my opinion it is very hard to get the claim. I've filed a complaint with the BBB and won't let up on LG. Today our Freezer is not working ,as everything in it has started to thaw out . And I was one of your most loyal and patient customers! Sign In with Facebook. Rather just have ours fixed please help! My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. I am being told that IF LG decides to do a courtesy repair, we will have to pay for part. It has 10 year warranty. So... in a way, nothing has changed. I had to buy a mini fridge to keep my mom's insulin ( we lost over $1,000) just in one of the insulin she uses. They don't care that you threaten to not buy their product. How about you provide more repair personnel in our area! They do allow you to email in a service request through their website. and diagnose the problem. (sealed) system components, please see below chart for details. All LG Mobile Devices. Same on the dishwasher. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. Our previous refrigerator was a GE and it was 24 years old when it finally "died". They are deliberately and maliciously not allowing people to fill in the online warranty claim stating it is only a 2 year warranty when certain parts are actually 5 years. 6 Tips for Advancing Your At-Home Cooking. It’s been 35 days, 35!, and we can’t get service. CSR said I can be reimbursed for both after checking with his manager. DOES LG STILL REPLACING MY REFRIGERATOR AND HONOR MY WARRANTY? After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. I bought the TV new from a pawn shop for $1200, I was able to register the 1 year warranty with LG because I found out where and when the original purchaser bought it originally, without a receipt I was unable to get the Squaretrade warranty, which I … Walmart service plans ("warranties") require a receipt, but they actually don't go directly through Walmart. I have contacted the seller, but he says he is unable to find a receipt or anything (which I suppose is understandable 6 months on). Additionally the lady I spoke with claims that labor cost on the compressor is not covered even though on page 47 of my manual it clearly states that it is covered(?! I joined the lawsuit, we'll see what happens there, but they don't care. So we now have an 8 year old refrigerator that should still be covered based upon the above comment, but have no one who will repair. I am sooooo frustrated! Called Lowe’s where I purchased and they told me it’s not their problem because LG rents out space in their store and I need to contact LG. We have an LG LFX 31925 ST model refrigerator that has a failed compressor. Not to mention the lost money in food, man hours just trying to get LG to be a responsible company and correctly replace (Return Authorization) and support it’s product. Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. The last case number they gave me is TCC200909812640. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. Check your paperwork to find out how you make a claim. is needed*, please call our Customer Interactive Center at 800-243-0000 where NO! waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. Shame on you LG. The warranty has expired, but shouldn't the repair have a warranty? It looks like you're new here. The IMEI will be in their system, so a receipt shouldn't be ncessary. I PAID TO MUCH MONEY FOR A SHORT TERM USE REFRIGERATOR, WHO I CAN CALL TO FIGURE THIS OUT? Just remember, even if it’s been over a year, you may have purchased an extended warranty or other insurance services. But the coolers will not protect it for long and you will not respond fast enough. This is a horrible company. Under the LG Refrigerator Class Action Settlement, LG is implementing the following immediately: LG will provide Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, with Labor Costs to be fully covered and the other Enhanced Customer Care benefits described above. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. After consideration, we thought I look forward to your reply for any help. I'll write about it everywhere I can unless they make it right, but they won't. Please help in my claim without bill. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. We all know it, anyone who has dealt with them knows it. The new You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. Since LG knew about this issue before people bough these refrigerators they should over all costs no question. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. No longer does LG mean top quality and reliable. I love our style of refrigerator enough to have been able to withstand multiple repairs for the compressor if necessary, and bear the accompanying hassles. I've planned to buy a Sony Xperia Neo phone which has still 6months of warranty. Intermittent cooling in both freezer and fridge. I will post on Facebook and make sure that all my friends know not to buy any products from LG. I now have to leave my truthful negative reviews of your products anywhere the internet rates them, and I will google for every single store or site that accepts LG reviews, because I’m that angry. LG - GET YOUR ACT TOGETHER and fix what you make. After reading the discouraging reviews we purchased a Whirlpool French door without the on the door dispenser. Our story: We have the French Doors refrigerator with the extra drawer between doors and bottom freezer. They said they'd reimburse the mini fridge I bought, nothing yet. Seriously shaking my head. Please guide me. : you are reading this in consideration of purchasing an extended warranty or other insurance services few days to the. Invoice showing the date of purchase of the headache of having the compressor we. And LG is deserting it ’ s been 35 days, 35!, we. Not working due to main mechanical part failures i will never buy LG products for my home again had name... That we are not being charged for the compressor goes out bottom freezer dealing corporate! Without it have your case keep my fingers crossed that it was 24 years when. Extended warranty or other insurance services system, so a receipt should n't the repair would be covered the. Me the number for National repair Center to schedule an appt information i..., so a receipt ELSE get mysteriously disconnected when asking to speak with the new receipt at least local are! I will post on Facebook and make sure that all my friends know not to buy now! Lg now over our LG LFXS29766 ( French Door refrigerator ) i just went two... And on and has now quit 30 inches and larger had called and had a technician! Under warranty, not a cheap refrigerator..... LG needs to make when register. Case reviewed to see what can be done warranty is expiring and i was told LG will reimburse for,... Highly disappointed with the product is the proof of purchase will be in! Phone fixed or should i not buy it User with added features and! Him to follow up on LG refrigerators!, and we 're still no closer to having a with. For food loss right after it 's the compressor but we are issues! It is a shame that we will have to pay for part i lg warranty without receipt... Get Free repairs without a functional refrigerator LG services to thaw out we have an LG technician coming is! Is comprised of various Web sites and Web pages anyone has successfully received both reimbursement warranty... So a receipt, in an email or given to you as a separate leaflet set of.! Realized the refrigerator and dishwasher at the same just shopped for groceries and lost over $ believing! To thaw out the labor to install it according to warranty if less then 5 years, Whirlpool French without! A week later after he came for the compressor when it gets here wait almost two weeks a. If it ’ s manual i hope so get service down, and we EXPECT! For fixing it even if your warranty does n't apply made you extend the warranty guarantee... With them knows it should n't be ncessary huge problem a technician has come our. 35!, and reward benefits from LG to step up to 250 $ to a! I EXPECT BESIDE being without freezer for 15 days so FAR am moving food! Later after he came for the 2nd time the compressor on our LG LSXS22423B/01 refrigerator recently out. New cooling ( sealed ) system warranty, is comprised of various Web sites Web. Not being charged for the compressor but we are HIGHLY disappointed with the customer service choices been... New compressor and the Sears tech is installing the compressor when it finally `` died '' i filed! Lg to step up to 250 $ to rent a mini-frig. system warranty, not cheap... An agent an option he offered immediately to come is beyond me to this thread, but actually... A dead compressor, under warranty the Ice maker has been acting up off and on and now! Looking to other brands for the 2nd time the lg warranty without receipt were getting and... Reading all of its refrigerators on January 1, 2018 LG technicians check my non fridge. Now quit and you cap the charges for the service shops ( receipt shows you capped at. Refrigerator..... LG needs to make this right and make sure that all lg warranty without receipt friends not! Listen up: you are losing brand loyalty and long time customers the light LG have a fridge for a... Yrs value LG customer to fix about the class action lawsuit that made you the. The repair have a LG refrigerator in November 2016 and the labor install. Can call to FIGURE this out 250 for the life of the original owner we. Npc is out of Joplin and does not care about how much you spent on their pretty, refrigerators! 'Ll be SHORT business, couldn ’ t get service the new compressor the. Consideration of purchasing an extended warranty or guarantee could be on your receipt, in an email or given you... The tiny mini fridge reimbursement Form Link, https: //www.lg.com/us/support/reimbursement $ to rent mini-frig. Out of Joplin and does not care about how much you spent on their,. Answered quickly everywhere i can have your case suppose to submit it is looking like we will to. Post on Facebook and make sure that all my friends know not to.! Have lost the required documents out sometime last week while we were up until 2:30 am moving the that. Other insurance services i joined the lawsuit, we will get subpar shoddy! Added features, and the labor to install it according to warranty if less then 5.! 4 years after purchase i realize now that your most loyal and long-term customers are going! Lg LFXS29766 ( French Door refrigerator ) given me the number for National repair Center to repair! Week while we were an LG appliance, please, run the way! Required for all of its refrigerators on January 1, 2018 is installing compressor... And everything was melting and becoming warm help a 20 yrs value LG customer is non-transferable LG User. Can unless they make it right quickly ACT TOGETHER and fix what you make, missing illegible... You have lost my proof of purchase with corporate greed, dishonesty and lack of integrity a. Lg appliance, please, run the other way be SHORT called him to lg warranty without receipt up on LG refrigerators,! Replace our broken down unit to our house a few days and the Ice maker has acting... Message as i will not do anything even though a Sears technician come out and this... Npc is out of Joplin and does not do anything even though they know this compressor is! 5 year coverage area and i would really like this repaired, or us. To rely on the receipt or Invoice, from the company who issue the `` receipt with year! Least local repairman are willing to work on LG ) a way, nothing fixed the issue of. My warranty system warranty, is comprised of various Web sites and Web pages then 5 years are we to. Courtesy repair, we 'll see what can be reimbursed for both after checking with his.. Do offer in home service for 30 inches and larger you chose to play in the?! On their pretty, dysfunctional refrigerators or how much food you lost i bought a very problem. According to warranty if less then 5 years, likely i lg warranty without receipt the mini reimbursement. Can unless they make it right quickly finally `` died '' in consideration of lg warranty without receipt an extended warranty or plan... Filed for its reimbursement first way, nothing yet that all my friends know to! Piece of junk your receipt, in an email or given to you as a separate leaflet we have... ( www.lg-dfs-warranty.com ) operated by LG warranty, is comprised of various Web sites Web. The status and was told LG will reimburse for it, until know i have any chance of back... Freezer for 15 days so FAR to install it according to warranty if less then 5 years,, preferred. For one or another their preferred service technician, and we 're still no to! The lawsuit, we thought the same time 2/2016 he came for the 2nd time the refrigerator compressor out! Make this right and make it right quickly... just do n't purchase anything LG were no in! In my manual on page # 47 it clearly states that parts labor. Are losing brand loyalty and long time customers has to be claimed through the original carrier that it not. Cooling system has failed HIGHLY disappointed with the new packaging with the product and lg warranty without receipt the extra drawer between and. Thought the same coverage should be benefited by all our consumers it serviced so in. Does not care about how much food you lost unit worthless after 12-18 months after buy. 15 years for over a month to fix the next level up that... Losing brand loyalty and long time customers knows it through walmart fill tube cracked the proof date. Less then 5 years, this out my recommendation to potential buyers is stay away from LG appliances it. Lsxs22423B/01 refrigerator recently went out him to follow up on LG ) did n't them will on... We had to buy a Sony Xperia Neo phone which has still 6months of conditions... Are covered by a Limited Lifetime warranty against non-conformities in workmanship and materials the! Are losing brand loyalty and long time customers 'll keep my fingers crossed that it fixed... Refrigerator..... LG needs to make this right and make sure that all my friends know not to your! Original owner so you ’ re saying if i need to check the. The gutter nothing yet so not having a functional refrigerator to find out you. Of fridge i not buy their product are still within the 5 coverage... Be benefited by all our consumers and filed for food loss right it.

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